Choosing the right Video Surveillance System (VSS) vendor for your building project is an important decision that affects your budget. It has a direct effect on safety at the site, following the rules, and running the business efficiently [1]. You need a partner who is both technically skilled and follows the rules set by agencies like the Housing & Development Board (HDB) and the Ministry of Manpower (MOM) [2]. This useful checklist will help procurement teams find and choose a reliable, authorized CCTV vendor in Singapore so that your investment lives up to its promises.
Your Important Vendor Selection Checklist
Use this framework to carefully look at possible providers and keep your project safe from compliance risks and bad installations.
✅ 1. Approvals and compliance credentials that can be checked
This is the first filter that can’t be changed [2], [3].
- HDB Approval: Does the vendor have a valid HDB Letter of Approval (LOA) or are they on HDB’s list of approved suppliers for security/ICT equipment? Ask for a copy of the most recent approval document. This is often a required step before starting HDB projects.
- MOM-Aligned Safety Practices: MOM doesn’t give out a general “CCTV vendor approval,” but they do require that all electrical work on sites meets strict safety standards. Your chosen vendor must have a perfect record of safe work practices that follow MOM’s Workplace Safety and Health (WSH) rules. This includes things like having certified electricians, doing risk assessments, and following the Permit-to-Work rules for live works [1].
- BCA Recognition: Vendors who know BCA’s CONQUAS and safety scoring requirements are better able to help with system placement that meets both quality and security standards [4].
✅ 2. Full warranty and dependable support
Hardware will break down, especially when the site conditions are bad. The terms of the warranty show that the seller is sure of their work [5].
- Hardware Warranty: Make sure that cameras and other core equipment come with a 12-month, on-site replacement warranty at the very least. Does it cover both the parts and the work?
- Response Time SLAs: How long will it take to respond to and fix a critical system failure? A good vendor should give you clear service level agreements (SLAs), and they should be able to come to your site within 24 to 48 hours.
- Help with Technical Issues: Is there a specific phone number or person to call for help with problems?
✅ 3. AI and analytics that are ready for the future
A basic VSS keeps track of history, while an intelligent system stops problems from happening. Make sure your vendor is looking ahead [6].
- AI Integration: Can they add and support AI-powered analytics (like hard-hat detection, virtual boundary intrusion, and people counting) to your main system?
- Platform Scalability: Is their system software-based, so you can add AI features or more cameras later without having to completely change the system?
- Insights from Data: Can they give you more than just video? Do they have dashboards or reports on alerts and site activity?
✅ 4. Safety and installation rules that are certified
A camera that is safe to use is useless if it is dangerous to install. Look closely at how they set it up [1].
- Qualified Personnel: Do they hire MOM-registered electricians or trained technicians to do all of their electrical work and install their tower cranes?
- Safety Documentation: Will they give you full Risk Assessments (RA) and Method Statements (MS) for the installation, especially for places that are more dangerous, like cranes and high mast poles?
- Site-Specific Planning: Do they do a site survey before installation to figure out the best cable routes, power sources, and mounting points that cause the least amount of trouble and risk?
✅ 5. Sample Documents and Professional Deliverables
Ask for samples to see how professional they are and if they follow the rules [5].
- System Proposal: It should have a site plan with camera views, a list of all the equipment with its specs, and a clear breakdown of the costs.
- As-Built Drawings: Will they give you updated drawings after the installation that show the final camera locations and cable routes for your safety file?
- Handover Package: This should have user manuals, warranty certificates, system passwords, and a report on how the system was set up.
- Certificates of Compliance: Ask for copies of their electrical installation certificates or test reports.
✅ 6. Portfolio and client references that are relevant
The best way to guess what will happen in the future is to look at what has happened in the past [5].
- Project Portfolio: Request photos or case studies of past installations, especially ones that took place on construction sites, HDB projects, or in industrial settings like yours.
- Client References: Ask for 2 to 3 references from recent projects (within the last 12 to 18 months) who can be reached. Ask them how reliable the vendor is, how well they solve problems, and what kind of support they offer after the sale.
- Scale & Complexity: Have they worked on projects that are as big and complicated as yours, like multi-phase sites or integrated systems with access control?
Why Shunamite Pte Ltd Meets All the Requirements
When you choose a VSS vendor in Singapore, you’re not just buying something; you’re forming a partnership. Shunamite Pte Ltd was made to be a trustworthy and compliant partner for Singapore’s construction industry [7].
- Proven Compliance: We know exactly what HDB projects need and follow strict MOM-aligned safety protocols for every installation [2], [3]. Our paperwork and procedures are made to meet the needs of the most picky safety officers and auditors.
- End-to-End Solution: We don’t just sell hardware; we also offer a full Video Surveillance System service, including AI-enhanced consulting, installation that meets all regulations, and ongoing support and maintenance [5], [6].
- Trust Through Transparency: We want potential clients to use this checklist with us. We are happy to give you sample documents, client references, and clear proof of our approvals, warranties, and safety records [7].
Don’t take a chance with your site’s security and compliance. A bad vendor can cause audits to fail, safety problems, and expensive rework. Choose your next project with confidence and in accordance with the rules. Call Shunamite today for a clear consultation. We will give you the proof of our credentials, a detailed proposal, and professional peace of mind that you need to move forward with confidence. References [1] Ministry of Manpower, Singapore. (2023). Workplace Safety and Health (Construction) Regulations. [2] Housing & Development Board (HDB), Singapore. (2023). General Conditions of Contract for Construction Projects. [3] Housing & Development Board (HDB), Singapore. (2023). List of Approved Security Equipment Vendors. [4] Building and Construction Authority (BCA), Singapore. (2023). Code of Practice on Buildability. [5] Shunamite Pte Ltd. (2023). Standard Service Level Agreement and Warranty Terms. [6] Shunamite Pte Ltd. (2023). AI-Powered Video Analytics for Construction Site Safety. [7] Shunamite Pte Ltd. (2023). Company Profile and Project Portfolio.
